MIM Graduate

About

Description

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

Responsibilities

• You will report to the Director GSD Services
• You will help with Major Incident Management support including, status assessments, engagement of teams, whiteboard updates and communications, and general incident management during major incidents
• You will serve as the initial contact and facilitator for system-generated events regarding multiple systems and environments throughout the entire CSG environment
• You will work a variety of shifts to include weekends, holidays or extra shifts
• You will be part of the 2025 Graduate Program which runs for 12 months You will be in the Cape Town office for at least 3 days in a week

Qualifications

• BCom , BA linguistics and communication qualification, Business Systems or IT related Preferable with some call center experience Good verbal and written skills Proficiency in English in a business environment South African Identification document CV and Cover Letter Academic Record

Application instructions:

• Click the green button to apply